John Tschohl - Achieving Excellence Through Customer Service

John Tschohl - Achieving Excellence Through Customer Service

13,99 €

A best selling book by John Tschohl. Proven techniques and hundreds of practical ideas that develop customer satisfaction and loyalty- two ingredients to increase profits. Service leaders and champions of service can use this book to drive a service culture. Entrepreneurs who want to grow their businesses through a service...

Direkt bei Thalia AT bestellen

Produktbeschreibung

A best selling book by John Tschohl. Proven techniques and hundreds of practical ideas that develop customer satisfaction and loyalty- two ingredients to increase profits. Service leaders and champions of service can use this book to drive a service culture. Entrepreneurs who want to grow their businesses through a service culture will find these ideas valuable. John Tschohl's revised soft cover book provides a complete action plan for making quality service the central focus of the management strategy. It has been called an encyclopedia of customer service strategies and experiences.
Marke Alpina Publisher
EAN 9785961426281
ISBN 978-5-9614-2628-1
...

7,69 €

Ulf Blanck - Die Feriendetektive: Das...
...

16,09 €

Michael Vonau - Ludwig van Beethoven...
...

12,49 €

Chris Christoph Schuenke Silber - Maximilian...
...

2,99 €

Petra Johann - Der Steg
...

11,99 €

Carolyn Marsh - The Lighthouse Shadow...

Beratungskontakt

contact-lady

Vereinbaren Sie ein kostenloses Erstgespräch. Wir beraten Sie gerne!

Kategorien